About

Let me introduce myself.

Bridging executive operations and data analytics to translate complex challenges into clear, actionable results.

FULLNAME: Heather Nord
CURRENT ROLE: Data Analyst & Report Writer
FOCUS: Power BI, Power Automate, SQL Collaboration
WEBSITES: Landscape Design App
Tableau Portfolio
The Pink Icing
EMAIL: nord.heat@gmail.com

Profile

I translate human needs, business operations, and complex data into actionable progress—and I’ve found that clear results speak loudest. Working closely with leadership at the University of Wyoming, I turn complex institutional challenges into clear, reliable reporting and streamlined workflows. When I’m not wrangling systems or organizing projects, you can usually find me lifting weights, navigating a 55-foot sailboat, or convincing a bagpipe that it isn't actually leaking. I believe in high-precision work, low-maintenance solutions, and the profound satisfaction of a perfectly pruned dataset.

Resume

More of my credentials.

I have found that it is best to work with well rounded people and I have strived in all areas of my life to work on different skills and interests.

Work Experience

Data Analyst

2023 - Current

University of Wyoming

Executive Reporting: Partner with the Provost and Deans to analyze success metrics and enrollment trends across the student academic journey.
Integrated Data Solutions: Architected Power BI pipelines and automated dashboards by consolidating data from institutional sources (Banner, Oracle, Edify, Cayuse) to provide a holistic view of institutional health.
Data Validation & SQL: Collaborate with developer teams to refine SQL queries, ensuring 100% accuracy and consistency for all published institutional and IT reports.
Process Optimization: Engineered custom Power Automate workflows to synchronize Entra ID with Power BI, bypassing technical constraints and significantly improving data refresh cycles.
Data Security: Manage Row-Level Security (RLS) and privacy protocols to ensure strict FERPA compliance while providing secure, granular access to authorized leads.

Propietor

2004-2018

The Pink Icing ★★★★★

Achieved 1st-page Google ranking through targeted SEO strategies.
Developed custom webpages and interactive photo galleries from scratch.
Managed all business operations, including contracting, scheduling, and logistics.
Provided expert consultation, custom design, and decoration for high-end events.
Maintained a 5-star customer rating throughout 14 years of operation.
Achieved a 100% successful project delivery and fulfillment rate.

TEFL English Teacher

2002-2003

ZhongShan GongShang Private School

Taught advanced placement English students in preparation for national exams. Taught private English lessons for Executives.

Education

Bachelor Degree

1999-2002

Linguistics, Brigham Young University

Minor: Computer Humanities.

Skills

Data Analyst & Report Writer

Power BI, SQL, Power Automate, Tableau

Clean and analyze data and data visualizations in Power BI, Tableau, or Excel.

Bagpiper

Great Highland Bagpipes

I play the Great Highland Bagpipes, the only woodwind instrument that sounds like a choir of angels if the angels were very, very angry. It’s essentially a musical hostage situation requiring 100% uptime, a specialized air-compression strategy, and a neighborhood with a very high threshold for 'unique' hobbies.

Web Development

HTML5, CSS3, Javascript, SEO

Leveraging my background in Computer Humanities to build and maintain responsive, SEO-optimized web platforms. I bridge the gap between technical back-end logic and user-friendly front-end design.

Skipper's License

ASA Certified Skipper

Certified to sail, navigate, and charter vessels up to 55 feet. Expert in chart plotting, arrival estimation, and maritime law.

Swim Official

UHSAA Certified Official

Certified official for Utah High School swim meets, ensuring competitive integrity through deep knowledge of stroke mechanics and regulation rules.

Scuba Certified

Open Water Diver

Certified for safe ocean exploration and underwater navigation.

Portfolio

Projects & Strategic Initiatives

Bridging analytical rigor and executive-level operations—from enterprise data modeling and custom web utilities to system migrations and business management.

Data Architecture & BI | Current

Strategic Data Reporting Framework (UW)

Lead Architect & Report Developer for the University of Wyoming's embedded institutional reporting suite covering Student Enrollment, Demographics, Tuition & Fees, Retention, and Degrees Awarded.

Key Impact: Established the standardized reporting framework still in use today, enabling real-time institutional transparency.

View Live UW Brown & Gold Reports

Custom Web Application | 2026

Interactive Landscape & Planting Documentation App

Built a custom web application from scratch to solve a real-world documentation and garden layout gap when existing options fell short. Engineered to-scale plant shapes based on mature growth dimensions to calculate spacing constraints, complete with multi-layer controls and canopy transparency.

Key Impact: Turned a manual planting documentation challenge into an intuitive, interactive visual planning tool.

Launch Live Landscape App

Business Intelligence | 2023

Tableau Data Visualization Portfolio

Developed a suite of interactive dashboards synthesizing multi-source datasets across global logistics and consumer demographics using LOD expressions, dynamic parameters, and custom mapping.

Key Impact: Demonstrates modern, self-service BI architecture focused on user-centric design and executive storytelling.

Tableau Professional Certification Showcase

Process Optimization & Cloud Migration | 2018–2020

Statewide Competition Digital Transformation (PTA)

As Competition Chair, engineered a custom ecosystem of Google Forms and Sheets to manage over 1,000 entries across 9 schools, completely eliminating legacy paper submissions.

Key Impact: Eliminated manual processing bottlenecks; the system was subsequently adopted and implemented by the State of Utah.

Executive Operations & Web | 2004–2018

End-to-End Business Operations (The Pink Icing)

Managed 14 years of business operations including client consultations, contracts, scheduling, logistics, and custom web development using HTML, CSS, JavaScript, and PHP.

Key Impact: Maintained a 1st-page Google SEO ranking for over a decade alongside a 5-star rating and 100% project fulfillment rate.

View The Pink Icing

Community Leadership & Education | 2021

USU Extension Master Gardener

Volunteered 80+ hours of community technical service providing horticultural guidance, translating complex plant care principles into clear, practical instruction for local residents.

Key Impact: Strengthened public outreach through clear communication and hands-on landscape education.

Hello, World.

I'm Heather Nord.