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Hello, World.

I'm Heather Nord.

More About Me
About

Let me introduce myself.

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I translate complex data into clear, actionable insights for business decision making.

Profile

I speak human languages, web languages, and data languages—though I’ve found that data is usually the most honest. As a Data Analyst at the University of Wyoming, I bridge the gap between messy raw inputs and the clear reporting leadership needs to stay sane. When I’m not wrangling SQL or Power BI, you can usually find me lifting weights, navigating a 55-foot sailboat, or convincing a bagpipe that it isn't actually leaking. I believe in high-precision work, low-maintenance solutions, and and the profound satisfaction of a perfectly pruned dataset.

  • Fullname: Heather Nord
  • Current Role: Data Analyst & Report Writer
  • Focus: Power BI, Power Automate, SQL Collaboration
  • Websites: Tableau Portfolio
    The Pink Icing
  • Email: nord.heat@gmail.com

Skills

  • 95%
    Power BI & Reporting
  • 75%
    Power Automate
  • 75%
    HTML5/CSS3
  • 50%
    SQL
  • 50%
    Tableau
Resume

More of my credentials.

I have found that it is best to work with well rounded people and I have strived in all areas of my life to work on different skills and interests.

Work Experience

Data Analyst

2023 - Current

University of Wyoming

  • Executive Reporting: Partner with the Provost and Deans to analyze success metrics and enrollment trends across the student academic journey.
  • Integrated Data Solutions: Architected Power BI pipelines and automated dashboards by consolidating data from institutional sources (Banner, Oracle, Edify, Cayuse) to provide a holistic view of institutional health.
  • Data Validation & SQL: Collaborate with developer teams to refine SQL queries, ensuring 100% accuracy and consistency for all published institutional and IT reports.
  • Process Optimization: Engineered custom Power Automate workflows to synchronize Entra ID with Power BI, bypassing technical constraints and significantly improving data refresh cycles.
  • Data Security: Manage Row-Level Security (RLS) and privacy protocols to ensure strict FERPA compliance while providing secure, granular access to authorized leads.

Propietor

2004-2018

The Pink Icing ★★★★★

  • Achieved 1st-page Google ranking through targeted SEO strategies.
  • Developed custom webpages and interactive photo galleries from scratch.
  • Managed all business operations, including contracting, scheduling, and logistics.
  • Provided expert consultation, custom design, and decoration for high-end events.
  • Maintained a 5-star customer rating throughout 14 years of operation.
  • Achieved a 100% successful project delivery and fulfillment rate.

TEFL English Teacher

2002-2003

ZhongShan GongShang Private School

Taught advanced placement English students in preparation for national exams. Taught private English lessons for Executives.

Education

Bachelor Degree

1999-2002

Linguistics, Brigham Young University

Minor: Computer Humanities.

Skills

Data Analyst & Report Writer

Power BI, SQL, Power Automate, Tableau

Clean and analyze data and data visualizations in Power BI, Tableau, or Excel.

Bagpiper

Great Highland Bagpipes

I play the Great Highland Bagpipes, the only woodwind instrument that sounds like a choir of angels if the angels were very, very angry. It’s essentially a musical hostage situation requiring 100% uptime, a specialized air-compression strategy, and a neighborhood with a very high threshold for 'unique' hobbies.

Web Development

HTML5, CSS3, Javascript, SEO

Leveraging my background in Computer Humanities to build and maintain responsive, SEO-optimized web platforms. I bridge the gap between technical back-end logic and user-friendly front-end design.

Skipper's License

ASA Certified Skipper

Certified to sail, navigate, and charter vessels up to 55 feet. Expert in chart plotting, arrival estimation, and maritime law.

Swim Official

UHSAA Certified Official

Certified official for Utah High School swim meets, ensuring competitive integrity through deep knowledge of stroke mechanics and regulation rules.

Scuba Certified

Open Water Diver

Certified for safe ocean exploration and underwater navigation.

Portfolio

Check Out Some of My Projects.

I apply my technical expertise to solve real-world problems, whether it's migrating legacy paper processes to the cloud or building a digital presence from scratch. I am a firm believer in using data and automation to strengthen my community.

Projects

Strategic Data Reporting Framework | University of Wyoming

Role: Lead Architect & Report Developer | Status: Live / Departmentally Maintained

  • Project Overview: Orchestrated the transition to a modern, embedded reporting environment for the University. I pioneered the foundational logic and visual architecture for a comprehensive suite of public facing institutional dashboards.
  • Core Reporting: Designed and deployed the original frameworks for Student Enrollment, New Student Demographics, Tuition & Fees, Retention & Graduation Rates, and Degrees Awarded.
  • Impact: Established the standardized reporting framework still in use by the University today, enabling real-time data transparency and streamlining student enrollments.
  • Key Contribution: Designed the original data models and complex visualization logic to translate raw institutional data into actionable, high-level public-facing insights.
  • View Live UW Brown & Gold Reports

Tableau Data Visualization Portfolio 2023

Developed a comprehensive suite of interactive dashboards as part of a rigorous professional certification program. By synthesizing multi-source datasets—ranging from global logistics to consumer demographics—I engineered high-impact visualizations that transform raw data into actionable business intelligence.

  • Achievement: Mastered advanced Tableau techniques including complex LOD expressions, dynamic parameters, and custom mapping to drive data-driven storytelling.
  • Impact: These projects demonstrate a transition from foundational report writing to modern, self-service BI architecture, focusing on user-centric design and performance optimization.
  • Tableau Professional Certification Showcase

PTA 2018-2020

As Competition Chair, I engineered a digital transformation for over 1,000 entries across 9 schools. By building a custom ecosystem of Google Forms and Sheets, I eliminated paper submissions—a process so efficient it was adopted and implemented by the State of Utah.

The Pink Icing 2004-2018

Developed a full-scale business web presence ( The Pink Icing) from scratch using HTML, CSS, JavaScript, and PHP. Through strategic SEO implementation, I maintained a 1st-page Google ranking for over a decade, directly driving business growth and customer engagement.

Master Gardener 2021

Volunteered 80+ hours of community service providing expert horticultural guidance. I use this role to practice clear communication, teaching community members how to maintain healthy landscapes through proper pruning and care techniques.

Contact

I'd Love To Hear From You.

If you would like for my skills to be put to use, you can email me.

Email Me At

nord.heat@gmail.com